What we offer
- Private consultations in an impartial office with an experienced neutral.
- Informal Options: Request mediation, restorative processes, coaching, facilitated discussion, or principled negotiation.
- Formal Option (current staff only): File a complaint through the University Staff Grievance Policy.
- Role-play and experiential training.
- Consultation on individual and group issues.
- Dispute system design assistance: Create your own internal system or process.
How we can help
- Staff have access to both formal and informal options. All other university members may request informal options.
- Mediate departmental, workplace, and academic issues. Mediation is an informal, private, and voluntary process with outcomes and agreements created by the parties with the help of a neutral facilitator.
- Listen impartially to concerns and help repair relationships.
- Restorative Justice: Options for restorative processes that respond to harms, impacts and needs through community/team building circles, meaningful accountability dialogues and conferences, and reentry support circles following suspension, extended leave, etc.
- Navigate bureaucratic systems and policies.
- Specifically for non-managers: Resolve performance appraisal and corrective action disagreements.
- Specifically for managers: Design clear performance plans and collaborative intervention prior to discipline.