Conflict Management and Dispute Resolution Office
alt="Austin Skyline at Sunset"
Our Office
CMDR works to create a positive path forward for all parties involved in workplace conflict and offers training for the UT community on effective communication, healthy workplace relationships, and conflict resolution skills. Many concerns are resolved through informal conflict resolution, which includes mediation, facilitated group discussions, supervisory skills coaching, and communication coaching. CMDR facilitates the formal Staff Grievance Policy (HOP 5-2430) to provide a fair and efficient process for staff to present and resolve complaints related to their supervisory chain.
Appointments
Most CMDR appointments are held virtually on Zoom. If you require an in-person appointment or need private space with a computer to have your Zoom appointment, please let us know at the time of scheduling.
How we can help
- Current staff have access to both formal and informal options. All other university members may request informal options.
- Mediate departmental, workplace, and academic issues. Mediation is an informal, private, and voluntary process with outcomes and agreements created by the parties with the help of a neutral facilitator.
- Listen impartially to concerns and help repair relationships.
- Navigate bureaucratic systems and policies.
- Specifically for non-managers: Resolve performance appraisal and corrective action disagreements.
- Specifically for managers: Design clear performance plans and collaborative intervention prior to discipline.