The New Employee Welcome and Orientation, hosted by Human Resources (HR), provides you with a comprehensive introduction to employment and benefits at The University of Texas at Austin. If you're a new permanent, benefits-eligible staff, faculty or graduate-student employee, we strongly encourage you to view this orientation on your first day of employment in order to complete many items on the New Employee Checklist. New faculty members who begin employment in the fall semester may also attend the New Faculty Symposium, which is hosted by the Faculty Innovation Center each August.
This program provides an introduction to the university's culture, values, history, services, resources and benefits, including insurance and retirement programs in which eligible employees may enroll.
Recorded NEWO Session
Due to the COVID-19 crisis the classroom sessions of NEWO are on hold. Access the recorded New Employee Orientation:
- Go to UTLearn
- Click “Login to UTLearn” (upper left)
- Login using your UT EID and password
- In the search bar (top right corner) enter “NEWO”
- Select “PN 1000 - New Employee Welcome and Orientation (NEWO)”
- The link in the first sentence will open the NEWO session video in Adobe Connect.
Operational Status
HR is fully operational in a remote status; call (512) 471-4772, or email hrsc@austin.utexas.edu. In addition, the HR Service Center is providing on-campus assistance (UTA, 1st floor lobby) by scheduled appointment only, to conduct business that cannot be performed remotely, e.g. notary service, I-9 employment identity verification, etc.. Social distancing protocols are in place. When you are coming into the office for an in-person appointment safety is our top priority for both you and our staff therefore, you must wear a face covering while attending your appointment per the Austin Public Health Authority guidelines.
I-9 Verifications:
The HR Service Center is providing on-campus assistance (UTA building, 1st floor lobby) by scheduled appointment only. See Guidelines for Scheduling an Appointment with the HRSC below on how to set up your appointment.
In order to complete your I-9 you must upgrade your UTEID to High Assurance, this is granted by the ID Center. This should be done prior to visiting the Human Resource Service Center. The ID Center is still available remotely for EID/High Assurance upgrades and other transactions from 8 a.m. - 5 p.m., Monday through Friday or onsite at the Flawn Academic Center (FAC 30) Monday, Wednesday, and Friday 9 a.m.- 1 p.m. The best method to Contact the ID Center is by email or by phone at 512-475-9400.
Be sure to bring
- Identity and employment eligibility documents to complete the Form I-9, Employment Eligibility Verification (PDF) (the list of acceptable documents is included in this document). Employees are requested to bring their supporting documents to be verified in a plastic Ziploc bag. We cannot accept copies of documents the documents presented MUST be originals.
- Electronic device such as a mobile phone or tablet for DUO access. DUO should be downloaded on your device prior to arriving.
Guidelines for Scheduling an Appointment with the HRSC
The HRSC is accepting appointments via two methods:
Phone: By calling 512-471-4772 and leaving a detailed message with your name, EID and a contact telephone number on our voicemail. Our voicemails are being checked every 30 minutes from 8 a.m.to noon and 1 p.m. to 5 p.m. Monday-Friday.
Or:
Emailing: In the subject line of your email type “Request for an Appointment”. In the body of your email please include a contact phone number and briefly state why you are requesting an appointment (i.e. notary services, turning in retirement or benefits paperwork etc.)
A staff member will return your call to schedule an appointment to come in on Mondays or Thursdays between 8:30 a.m. and 3:30 p.m. We are located in the UTA Building located at 1616 Guadalupe Street, first floor, suite 1.408, past the elevators.
Appointments for notary services/I-9 verifications are limited to 15 minutes and appointments for benefit changes/enrollment are limited to 20 minutes.
WalkIns will not be accepted.