Events

Conflict can be a challenging workplace dynamic, even for experienced leaders. This Conflict Management Dispute Resolution course covers best practice approaches and effective skills for conflict management. This course additional time for interactive discussion and small group work to practice conflict resolution skills.

Successfully Navigating Conflict: This Conflict Management Dispute Resolution presentation covers specific pitfalls that prevent conflict resolution, alternative skills to successfully navigate conflict, and a framework for effectively approaching conflict in the workplace. This includes time for interactive discussion and small group work to practice conflict resolution skills.

This Conflict Management Dispute Resolution participatory workshop will introduce an empathetic communication model of feelings, needs, and requests. Participants will practice using this model as framework for understanding and responding to needs in the workplace, while crafting collaborative strategies to meet those needs